DFY Plans: Refunds will be completed if you use all 30 days of material and do not gain a sale from your DFY Plan. We require 30 days of accountability and 100% usage of the posts. We also require screenshots before and after the use of the material. Exceptions are not made for those who do not post all 30 days of content consistently. Annual plans are not transferrable and non-refundable.

Initial Order: We recognize that you might seek a refund if you find that your initial order doesn’t align well with your business or style. Nevertheless, if you decide to place a subsequent order, please note that refunds will not be issued on the same grounds.

Live Sessions: If unsatisfied with a live session (one-on-one call, strategy session, etc), a refund request must be made before the end of the call so we have an opportunity to answer any questions, clarify issues raised during the session, and satisfy expectations.

Masterminds: Refunds for Masterminds (90-day plans, 6-month plans, 12-month plans, etc) may be requested during the first 30 days of the Mastermind. If a Mastermind or multi-month plan is cancelled or placed on hold, access to training materials will continue, but access to calls, webinars, Slack, and other software (like Monetize) will be turned off until the account is reinstated. If a user would like to continue to have access to Monetize while on hold, access to the software can be reinstated at the usual monthly fee ($97/month).

Holds: Holds on multi-month plans may be granted on a case-by-case basis, but holds are not guaranteed. Holds are not redeemable for cash or refunds.

Monetize Software:

• Automatic Renewal: Your subscription will auto-renew at the end of each billing cycle unless canceled.
• Cancellation: You are responsible for canceling any services associated with your account. You will be responsible for all fees incurred until such cancellation occurs. To cancel, you can manually cancel your subscription in Monetize by going to your Profile and going to Settings and then Company Billing . If you want to cancel through our support team, we require written notice at least 7 days before your next billing date and you can email us at [email protected] .
• Refunds: All fees, including subscription fees, are nonrefundable. This means that if you cancel your subscription, you will not receive a refund for any remaining time in your billing cycle.

DFY Plans:

• Refunds are granted if you use all 30 days of material and do not gain a sale from your DFY Plan.
• Requires 30 days of accountability and 100% usage of the posts.
• Requires screenshots before and after the use of the material.
• No refunds for those who do not post all 30 days of content consistently.
• Annual plans are non-refundable and non-transferrable.

Initial Order:

• Refunds may be granted if your initial order doesn’t align well with your business or style.
• No refunds will be issued on the same grounds if you decide to place a subsequent order.

Live Sessions:

• Refunds for live sessions (one-on-one call, strategy session, etc.) must be requested before the end of the call.
• The refund request allows an opportunity to answer any questions, clarify issues, and satisfy expectations.

Masterminds:

• Refunds for Masterminds (90-day plans, 6-month plans, 12-month plans, etc.) may be requested during the first 30 days of the Mastermind.
• If a Mastermind or multi-month plan is cancelled or placed on hold, access to calls, webinars, Slack, and other software (like Monetize) will be turned off until the account is reinstated. Access to Monetize can be reinstated at the usual monthly fee ($97/month) if desired.

Holds:

• Holds on multi-month plans may be granted on a case-by-case basis, but are not guaranteed.
• Holds are not redeemable for cash or refunds.

Monetize:

• Subscriptions are assumed to auto-renew unless canceled.
• You are responsible for cancelling any services associated with your account at least 30 days before your next billing date.
• All fees, including subscription fees, are nonrefundable. This means that if you cancel your subscription, you will not receive a refund for any remaining time in your billing cycle.

1. Initiate Request: To start the refund process, please send an email to [email protected] indicating your desire for a refund.
2. Fill Out Form: Upon receiving your email, we will send you a refund request form. This form can also be accessed directly here. It is essential to complete this form in its entirety, as failure to do so will result in your refund not being approved.
3. Submission: Ensure that the completed form is submitted back to us for review. Refunds will not be processed until the form has been received and reviewed.
4. Review: Once we receive your completed form, our team will review your refund request based on our refund policy criteria.
5. Notification: You will be notified of the outcome of your refund request. If approved, the refund process will be initiated.
6. Refund Processing: Please allow 7 business days for the refund to be processed and credited back to your original payment method.

Note: It’s important to adhere to the instructions and deadlines specified in our refund policy to ensure a smooth refund process.

To ensure a smooth and transparent cancellation process, please follow the steps outlined below:

1. Manual Cancellation:
   • You can cancel your Monetize subscription manually at any time. To do so, log in to your Monetize account, navigate to the Profile section, go to Settings and then Company Billing and follow the instructions to cancel your subscription.
2. Email Cancellation:
   • If you prefer, you can request a cancellation of your Monetize subscription by sending an email to [email protected]. Please note, cancellations need to be made 7 days before the next billing date.
3. Confirmation of Cancellation:
   • Upon receiving your cancellation request, we will process the cancellation and send you a confirmation email. Please keep this email for your records.
4. Cancellation Deadline:
   • To avoid being charged for the next billing cycle, please ensure that your cancellation request is submitted at least 7 days before your next billing date.
5. No Refunds:
   • Please note that all fees, including subscription fees, are nonrefundable. Canceling your subscription will not result in a refund for any remaining time in your billing cycle.
6. Access Post-Cancellation:
   • After cancellation, you will continue to have access to your Monetize account until the end of your current billing cycle. After this period, your account will be deactivated, and you will no longer have access to Monetize services.
7. Reactivation:
   • If you decide to reactivate your Monetize subscription in the future, you can do so by logging into your account or contacting us at [email protected].

We understand that circumstances change, and we’re here to assist you with the cancellation process. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected].